The Investment of the Listener

I’ve been thinking a lot about what a podcast audience goes through to get to our shows. Really, it’s a major investment.

The obvious point of investment is the equipment they need to listen to a podcast. The typical misconception is that you need an iPod to listen to a podcast. Not even close to true. While you do need a computer, anything capable of playing a YouTube video can play back a podcast (yes, a broad generalization, but a good benchmark). You do need an MP3 player or something similar to listen on the go, but for home or office use, a computer is fine.

IPods aren’t cheap. MP3 players of any stature or capacity aren’t cheap. There are plenty of them out there, but most people are buying iPods. And unless you want to spend a lot of time managing the space on your MP3 player, you are going to need something with plenty of storage space.

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Then they have to find our podcasts (while iTunes makes it easy to download a podcast, finding what you want is sometimes a challenge), then invest in the download time and hard drive space to store them, sync up whatever they may be taking our shows on the road with, and then listen to what we do (music, talk, sports, whatever).

And then they have to do it again.

Compare that to a radio. Radios are everywhere. They are cheap, they are generally easy to use, and they are easy to turn on and tune out. You can be a radio listener without ever actually listening (as in paying attention) to the radio. And there is no shortage of places a radio is playing. Cars, restaurants, stores, streets, they are everywhere.

But that investment cuts both ways. When people download my show, and come back for more the next time, those people invested in my show in a way that doesn’t happen often in radio (morning shows and political shows being strong exceptions). They are taking the time to download and listen, and they are storing my show on their device or hard drive, which may be an inconvenience down the road when they have to take the time and effort to manage their storage. The listener does all of this at their own expense, so they must care about what we are doing.

I feel like I have to at minimum consider and respect that investment. I should be there for my audience in a way that a radio station doesn’t have to be there for their audience. A radio station can throw whatever they want at the wall and see what sticks, or more to the point, who sticks around. They can broadcast what they think will work to serve their needs, and see who is still around. If there aren’t enough listeners to satisfy those needs, they can simply change what they are doing and move on. I don’t have that luxury. I want to be there in the periodic department, to be there every day for the audience that cares enough to download and listen to my show, but I can’t always come through on that measure, so I have to be there in the content department. I have to give them a good reason to up.

Sometimes that’s half the fun.

I know I’m going to have more to say on investments later, but I want to know what you think.